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Privacy Policy

Privacy Policy

We respect your concerns about privacy and value the relationship we have with you. This Privacy Policy describes the types of personal information we collect about our customers, how we use the information, with whom we share it, and the choices available to our customers regarding our use of the information. We also describe the measures we take to protect the security of the information and how our customers can contact us about our privacy practices. Capitalized terms used herein but not defined will have the meanings ascribed thereto in the Terms of Service.

 

1)  Information We Collect

Personal information

We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our Site, register on the Site, place an order, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. You may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. You may, however, visit our Site anonymously. We will collect personal information from you only if you voluntarily submit such information to us. you can always refuse to supply personally identification information, except that it may prevent them from engaging in certain related activities on the Site.

 

Non-personal information

We may collect non-personal information about you whenever you interact with our Site. Non-personal information may include the browser name, the type of computer and technical information about your means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

 

How we use collected information

We may collect and use your personal information for the following purposes:

  • To improve customer service;
  • To personalize user experience;
  • To improve our Site;
  • To process payments;
  • To run a promotion, contest, survey or other features on our Site;
  • To comply with legal and regulatory requirements;
  • To send you information they agreed to receive about topics we think will be of interest to you; and
  • To send periodic emails pertaining to your order or to respond to your inquiries, questions, and/or other requests.

 

Collection of Information

We collect device information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
  • Third party analytics, data tracking and retargeting services, including, but not limited to, Google Analytics, Facebook Pixel, Google AdWords, MailChimp.

Email Marketing

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. When you visit this site or our online advertisements, or interact with us on social media, we collect certain information by automated means, using technologies such as cookies, web server logs and web beacons.

 

2) Information You Provide

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@betrueandyou.com.

3) Disclosure of Information

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. We may also disclose your information to certain third party providers that we use.

4) Targeted Advertisement

We also may contract with third-party advertising networks that collect IP addresses and other information through the use of cookies, web server logs and web beacons on our websites and emails; on third-party websites and emails; and on our advertising placed on third-party websites. They use this information to provide advertisements about products and services tailored to your interests (including for companies not affiliated with us). You may see these advertisements on our websites and other websites. This process also helps us manage and track the effectiveness of our marketing efforts. To learn more about these and other advertising networks and their opt-out instructions, go to: https://youradchoices.ca/en/tools.

  • Our Online Store

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a highly secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s

 

6) Third-Party Providers

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. Furthermore, when you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

7) Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

8) Consent

By using this site, you represent that you are at least the age of majority in your state, province or territory of residence, or that you are the age of majority in your state, province or territory of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

9) Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so kindly review it frequently. Changes and clarifications will take effect immediately upon their posting. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. In an event of a merger or an acquisition, we reserve the right to transfer your information to continue to sell products to you.

 

10) Contact Us

Email us at hello@betrueandyou.com for any questions, concerns or comments you have. You can also mail us at

The Tvacha Corp.

8 Charlotte St, unit 1704

Toronto, ON

M5V 0K4